SUPPORT: 

 

If you purchased GoldBox from a Value Added Reseller (VAR), it is recommended that you contact that company for support and implementation issues.   

 

You can send an email to Redstone SoftBase Company, or call at 310-559-1833 (USA Pacific Time Zone) for general support and inquiries.  General support questions may also be handled by posting directly to the GoldBox Message Board  

 

If you need to MOVE your licensed GoldBox installation to a NEW LOCATION, please see the information at the bottom of this page. 

 

For HIGH LEVEL, fee-based design, support, training and implementation of GoldBox: 

 

Telesage Solutions   (USA)   

Email: paul@telesagesolutions.com           Web: www.telesagesolutions.com 

 

Bob Taylor Consulting   (USA)   

Email: bobtaylor279@bellsouth.net            Web: www.goldboxbob.com       

 

 

 

HOW TO MOVE YOUR LICENSED GOLDBOX SYSTEM: 

 

You must first UPDATE GoldBox at the Old Location to the current version. 

 

At the NEW LOCATION, download and install the appropriate DEMO.  Configure it for your GoldMine system. 

 

Download the appropriate DOS Mover ZIP file below and unzip it into the GoldBox root folder at the Old Location.  The ZIP file contains a single .BAT program, GX5MOVER.BAT for GoldBox-5, GXQMOVER.BAT for GoldBox-SQL. 

 

Run the Batch Program (from  Windows Explorer or a DOS Command Prompt). 

 

Copy the MOVEDGX?.ZIP file into the GoldBox root folder at the NEW LOCATION. 

 

Unzip the file, answer  YES TO ALL  if prompted to overwrite existing files. 

 

Access the GoldBox system at the NEW LOCATION.  You MUST immediately reset the INDEXES.  Go to {Service} {PACK / INDEX GoldBox System Tables}. 

 

GXQMOVER.ZIP  (If moving a GoldBox-SQL system) 

 

GX5MOVER.ZIP  (If moving a GoldBox-5 system) 

 

 

 

HELP FILES: 

 

GX7HELP.RTF  (Dump of the F1 Help system in Rich Text Format, for GoldBox-7 2008-C) 

 

GXQHELP.RTF  (Dump of the F1 Help system in Rich Text Format, for GoldBox-SQL 2008-C)